StoryStream Privacy Policy
Privacy Policy Introduction
Afik Group ("we," "us," or "our") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://caesar-projects.com], use our mobile app, or engage with our hotel services. By accessing or using our website, mobile app, and hotel services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
Information We Collect:
We may collect the following types of information:
Personal Information: When you interact with our website, mobile app, or hotel services, we may collect certain personally identifiable information, including but not limited to name, Email address, Phone number, Address, ID or passport number, Personal photo, Payment information (when necessary forreservations or purchases), Reservation details and preferences.
Non-Personal Information: We may collect non-personal information that does not directly identify you. This includes: Browser and device information, IP address, Location, data (approximate) usage data, such as pages viewed, links clicked, and time spent on our digital platforms.
Cookies and Similar Technologies: We use cookies and similar tracking technologies on our website and app to enhance your experience. You may adjust your browser settings to refuse cookies, though this may limit certain functionalities.
How We Use Your Information:
We use the collected information for the following purposes:
To Provide and improve our website, app, and hotel services.
To process reservations, payments, and related requests.
To verify identity for security purposes when necessary.
To personalize your experience based on preferences and past interactions.
To communicate updates, promotions, and offers related to our services.
To respond to inquiries, manage customer support, and ensure quality.
To analyze and monitor usage and performance for continuous improvements.
To ensure security and prevent fraud.
User Data Management:
Data Storage and Retention: Your data is stored on secure servers and retained only as long as necessary for business or legal purposes. This retention period may vary depending on regulatory requirements, the purpose for which the data was collected, and the need to comply with legal obligations.
Data Access and Correction: You have the right to request access to or correct your personal data. You can contact us to review, update, or delete your information as needed. We strive to maintain accurate and up-to-date data, but users are encouraged to keep their profiles current.
Data Security: We employ industry-standard security measures to safeguard your personal information across our website, app, and hotel systems. These measures include encryption, secure data storage, and access restrictions. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Data Sharing:
We may share your information under the following circumstances:
Service Providers: We may engage third-party companies to perform services on our behalf, such as payment processing, data analysis, mobile app development, and customer support. These parties are obligated to protect your information and only use it for our services.
Legal Obligations: We may disclose your information when law requires, such as in response to legal proceedings, court orders, or requests from regulatory authorities.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
User Data Requests: If you would like to know what data we have stored about you, request data deletion, or have other questions regarding your data, please reach out to our team using the contact information provided below.
Data Security:
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Cookies:
We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
Third-Party Links:
Our website and app may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any linked websites they visit.
Your Choices:
Access and Correction: You may access and update your personal information by contacting us directly. We strive to ensure that your information is accurate and up-to-date.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or app notifications. Note that even if you opt-out, we may still send you-promotional messages, such as those related to your transactions or account.
Cookie and Tracking Preferences: web browsers and devices allow you to control cookies and tracking settings. You may refuse cookies or adjust settings on our app, but doing so may impact your ability to use certain features.
Updates to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will post the updated policy on our website with an updated “Effective Date.”
Contact Us:
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at Afik Group
Email: office@afikgroup.com
Phone: +905391262626
Address: Makenzi avn, Ezgi Str. Yeni Iskele